Changing Your Address
Keeping your account information up to date is essential for ensuring smooth communication and service delivery. If you need to change your address or any other account details such as your name, email address, or phone number, you can easily do so by following these simple steps:
1. **Log into Your Account**: Start by visiting our website and logging into your account. If you do not know your password, you can log in using the subscriber log in section. You will need to provide your customer ID, surname, and postcode to access your account securely.
2. **Update Your Billing Address**: Once you are logged in, scroll down to the section labeled "Billing Address." Here, you can make the necessary changes to your address. Be sure to double-check the new address for accuracy to avoid any issues with deliveries or communications.
3. **Changing the Recipient's Address**: If you need to change the address for someone else who receives items or services from us, that individual will need to log into their own account to update their billing address. This ensures that all information remains secure and accurate.
4. **Need Assistance?**: If you encounter any difficulties or prefer to speak with someone directly, don’t hesitate to reach out to us. You can contact our customer support team through our website or by calling us at 01959 543 747. Our friendly team members are always ready to assist you with any questions or concerns you may have.
Updating your account details is quick and easy, and we’re here to help you every step of the way!