# How to Purchase a Carer Ticket for Your Event
If you are attending an event and require assistance from a carer, we are here to help you secure a carer ticket. Below is a step-by-step guide on how to purchase a carer ticket and ensure a smooth process.
### Step 1: Purchase Your Ticket
To begin, the individual who requires the carer ticket must first purchase their own ticket for the event. This ensures that we can link the carer ticket to the correct booking. You can easily purchase your ticket through our website or authorized ticket vendors.
### Step 2: Gather Required Documentation
After purchasing your ticket, you will need to prepare some documentation to verify your eligibility for a carer ticket. Acceptable forms of proof include:
- **Personal Independence Payment (PIP)**: If you receive PIP, please have your award letter ready.
- **Access Card**: An Access Card is another valid form of identification that demonstrates your need for assistance.
### Step 3: Email Us
Once you have your booking number and proof of eligibility, please send an email to shows@kelsey.co.uk. In your email, include:
- Your booking number
- A clear copy of your PIP award letter or Access Card
This information will help us process your request quickly and efficiently.
### Step 4: Confirmation
After we receive your email, our customer support team will review your request. Once verified, we will add a carer ticket to your order at no additional cost. You will receive a confirmation email once the carer ticket has been successfully added.
### Additional Information
If you have any questions or need further assistance during this process, please do not hesitate to reach out to our customer support team. We are here to ensure that your experience is as enjoyable and accessible as possible. Thank you for choosing us, and we look forward to seeing you at the event!